prog: (Default)
prog ([personal profile] prog) wrote2007-02-21 12:04 pm
Entry tags:

When it rains it pours

It also appears that my BoA CC has been pounding an extra $25 out of me every month for four months, because the automatic bill-payment I have set up with them activates the day after my monthly bill is due, so they get to hit me with a late fee each time.

Let's see if I can call them on this without them sending a SWAT team to my house or whatever the fuck it is they do now.

[identity profile] gemini6ice.livejournal.com 2007-02-21 06:55 pm (UTC)(link)
It's an automatic bill payment from a BoA checking account to pay a BoA card. It's not entirely clear what you're saying. If the auto-bill-pay transacts a few days after the activation, why not just set up the bill pay a few days earlier?

[identity profile] chocorisu.livejournal.com 2007-02-22 08:35 pm (UTC)(link)
Absolutely disgusting behaviour on their part. If you can be bothered I'd write a letter to their official complaints address, since phone systems are designed purely for throughput and letters tend to be more "official".