prog | RT spam is gone

daerr fiddled around until he hit on the right command-line incantation to create new tickets via the command line. Sadly this involved patching RT's source code since it bogusly rejected tickets with any newlines in their descriptions. Er? whatev

So now if you email our RT system without a blessed subject line you get it thrown back in your face. The bug-reporting website used to file new tickets by sending email to that address, but now it does the command-line thing instead. Following up on bugs via email continues to work.

And I'm less angry and distracted now too which is also good.