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progI just learned that Bank of America bought MBNA in 2005; it took a while for the change to work its way down to the customer-interface level. (I acquired an MBNA credit card last year, apparently just before the purchase happened.)
My first thought was "there goes a big chunk of Maine's GDP" and lo according to this page I was right. BoA hurriedly set about shutting down most-perhaps-all of MBNA's Maine call centers, shifting work to various locations in South America. Sucks.
OTOH they gave me a promotional 2% APR on the big rent-paying balance transfer I took out last month, so, um, yay.
My first thought was "there goes a big chunk of Maine's GDP" and lo according to this page I was right. BoA hurriedly set about shutting down most-perhaps-all of MBNA's Maine call centers, shifting work to various locations in South America. Sucks.
OTOH they gave me a promotional 2% APR on the big rent-paying balance transfer I took out last month, so, um, yay.