prog: (khan)
prog ([personal profile] prog) wrote2003-06-10 02:13 pm

(no subject)

I just received my very first cell-phone spam (after a year and a half of the cellular life), a marketing call from RCN, who is my cable provider, asking if I wanted to upgrade to their platinum-level blue-star double-happiness service package. Sadly, the fellow simply talked around my "I'm not interested, thanks" by taking a well-let-me-tell-you-why-you-should-be-interested tone, which baffled me, and so I just hung up on him.

Eeehn. I was feeling good about RCN when the installation at my new place went smoothly, with a clueful and friendly installer guy, but this sort of business rather levels things out again. Poor RCN... I hope the rumors I hear about them aren't as dire as all that, but the desire to hard-sell existing customers would seem to be a rather unfortunate indicator.

[identity profile] rserocki.livejournal.com 2003-06-10 11:57 am (UTC)(link)
When I told people at the mall who were selling cell phones that I didn't want one, and said something about telemarketers, they said telemarketers weren't allowed to use cell phone numbers, so ha to them.

Yeah.

[identity profile] kyroraz.livejournal.com 2003-06-10 12:12 pm (UTC)(link)
The thing is that hanging up on them gives you the additional non-benefit to have them call you again. They won't remove you from the list, from my own personal experience. You'll hear from them again, and again, and again, and again. It'll never stop until you say, "Put me on your do not call list. Do not call me again."

There was one company that did this to me in Phoenix because my phone number was somehow mixed up in their database, so they thought I was some guy that owed them lots and lots of money. I started hanging up on them, but they called back over and over. I started telling them that "No, I'm not this guy. No, he doesn't answer to this number. No, I've never heard of this guy!" And the operators would "Oh" and would say they would fix the glitch.

They never did. I still kept getting calls every 2 hours. Finally, I just had to start using legaleze. The person on the end said that there was nothing that they could do about it and they weren't doing anything illegal. At that point I asked for their supervisor and they hung up on me.

I hope that RCN isn't this persistant.