(no subject)
Jun. 10th, 2003 02:13 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Eeehn. I was feeling good about RCN when the installation at my new place went smoothly, with a clueful and friendly installer guy, but this sort of business rather levels things out again. Poor RCN... I hope the rumors I hear about them aren't as dire as all that, but the desire to hard-sell existing customers would seem to be a rather unfortunate indicator.
no subject
Date: 2003-06-10 11:57 am (UTC)Yeah.
Date: 2003-06-10 12:12 pm (UTC)There was one company that did this to me in Phoenix because my phone number was somehow mixed up in their database, so they thought I was some guy that owed them lots and lots of money. I started hanging up on them, but they called back over and over. I started telling them that "No, I'm not this guy. No, he doesn't answer to this number. No, I've never heard of this guy!" And the operators would "Oh" and would say they would fix the glitch.
They never did. I still kept getting calls every 2 hours. Finally, I just had to start using legaleze. The person on the end said that there was nothing that they could do about it and they weren't doing anything illegal. At that point I asked for their supervisor and they hung up on me.
I hope that RCN isn't this persistant.