Google+-

Jul. 23rd, 2011 11:05 am
prog: (Default)
[personal profile] prog
As [livejournal.com profile] mmcirvin and [livejournal.com profile] hrafn note in comments on my previous post, Google has been acting capriciously about perceived TOS violations involving names. If they happen to see a name they find fishy -- or that fails a regex, or that gets tattled on by another user -- they immediately lock that user out of their account with no way to get at their data until Google wills them back in.

(I'm alarmed to wonder how deep this lockout goes, thinking of the case of this 10-year-old who permanently lost access to all his Gmail after filling in a Google+ sign-up form with his honest age -- to the shock of his parents, who approved of his joining them online. But I expect there'd be an even louder freakout if lots of people were losing their email archives en masse, so I read this as a tangential issue.)

Weak-willed and prone to distraction, I'm not the sort to leave a service I'm enjoying in protest (at least not very quickly). But I find the argument that real-name use is a privilege of those with privilege both novel and compelling, and Google's position against it troubling. It also makes me belatedly realize that Google's celebrated decision to let Plus users make their "Gender" field private is less helpful to those whose truenames -- which, according to Google, they are required to use and make public -- signify their gender.

Bleh. We'll see. I really am going to have egg on my face if I end up disgusted with Google+; this'll be the Nth stupid social thing I've allowed myself to flip out over and spam my friends about, only to wonder weeks later where all the shiny went. The only social networks I haven't felt this way over are Twitter and LiveJournal, and I note that in both cases I very gradually figured out why they were cool and how they could work for me.

Date: 2011-07-23 04:44 pm (UTC)
From: [identity profile] lahosken (from livejournal.com)
You can send feedback to the Google Plus folks by going there, clicking the gear icon at the top of the page, choosing the "Send feedback" item, and then filling in the little form. The relevant folks are more likely to see it there than here.

Date: 2011-07-24 01:43 am (UTC)
From: [identity profile] mmcirvin.livejournal.com
They've already heard all of this stuff. It wouldn't, on the other hand, hurt to speak up to show the base of support, that it isn't just some troublemakers who want to be pseudonymous because they're up to no good.

Date: 2011-07-24 05:40 pm (UTC)
From: [identity profile] tahnan.livejournal.com
Wow. That was so thoroughly an unintuitive place to look for the "feedback" link that when I went to the page after only kind of reading this comment, I failed to find it at all and closed the page. Thanks, Google.

Date: 2011-07-24 05:50 pm (UTC)
From: [identity profile] tahnan.livejournal.com
....oh, wait, no, correction to my previous comment.

Maybe that works if you're already a member. But for me, when I click the gear and choose "Send Feedback", I get sent to a page telling me that I can send feedback by going to Google+ and choosing the "send feedback" link at the bottom. Which I don't have, because I'm not signed into Google+.

It's as if they somehow don't want to hear from us.

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