Mar. 31st, 2005

prog: (Default)
Grr grr bathe in the vitriol of my vaguely inconvenienced ire. Fellow at the T-Mobile store pointed me at handango.com when I came 'round asking about games, earlier this month. I visited that site and bought some games that claimed to feature Internet play, including a Poker game I was most interested in investigating. Unfortunately, that particular game refused to install itself on my phone, for no clear reason.

Had the following email exchange with their customer support:

Q: This game is b0rked.
A: [three weeks later] We sent the game as an email attachment to you last week and you haven't responded, so we are closing this support ticket.
Q: Actually I didn't get that first email at all from you. Could you please resend the file? And maybe send a followup, to make sure there's not a problem sending attachments between us?
A: We have refunded your money. Bye bye!

I actually found this to be pretty insulting. Noted.

Update I checked my spamtrap a second time, and there was the file. Huh?? Bluetoothed it to the phone, and it works fine. Now I feel vaguely bad, like I weaseled a free game out of them. But still.
prog: (Default)
Perhaps notable to my YA lit-crit readers: CD on a new anthology of YA SF. He ruminates on the general effort to bring new young readers into a genre whose literature component is getting seriously crowded out by the fact that its TV, movies, and games generally just keep getting obviously better, while books is books (on the surface, anyway).

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