prog: (khan)
A colleague from my past had a bike accident yesterday and went to hospital. He got roughed up real bad and needed surgery, so that happened today, and he's now improving rapidly. I know this through frequent updates that his wife's been making to a carepages.com page.

And I appreciate this, even though I have discovered that Carepages is to emailed or blogged health updates as Evite is to emailed invitations. Except even worse than that, times ten. First, you have to register before you can even see your friend's page, and much is the grumbling wtf-ery. Once you do this, you start to receive emailed notifications whenever the person's page gets updated, but the email contains no details about the update. When you click the link read the update you have to log in again, because there's no option to keep a session cookie with the website!

When a significant percentage of your users are worried-sick friends and family who hold their breath with dread every time there's news, what you don't do is announce this news with a content-free email and a link that makes them fumble around for their password when they're too stressed out to type straight, every goddamn time. That is fucking wrong.

It's kind of tacky to get mad about bad UI in this situation, but I'm relieved that he's gonna be OK, and so I think I have the right to vent that this shit just crosses the line. I just emailed my friend to wish him the best. Oh, RFC 821: you are much maligned, but you're there when we just need simplicity.

Word UIs

Feb. 11th, 2008 10:28 am
prog: (Default)
I used the word "disinterested" in a blog comment last night, and despite its tiny probable readership I find myself worried that people who do read it will read it incorrectly, that I meant it to mean "uninterested" instead of "taking a neutral stance". I bet dollars to donuts that most users of the English language think it has only the former definition, when they encounter it.

Certain people like to get angry that other people are stupid and English is doomed when they encounter evidence of readers taking the wrong meaning from words like this. And they remind me of nothing so much as hardcore Unix geeks belittling everyday computer users for getting something wrong in a command-line invocation and erasing half their hard disk.

That's right: I'm saying that that "disinterested" is an example of a word with a terrible UI.
prog: (Default)
[livejournal.com profile] doctor_atomic links to an hilarious SNL ad that illustrates the utterly lame approach that mainstream game publishers take when they try to market universally fun things to girls specifically.

[livejournal.com profile] jadelennox discusses a recent XKCD which is, as always, spot-on. (And makes me feel bad that I am invariably too lazy to bother reading the alt text. I'd suggest that the cartoonist needs to do something else with that message, but shoving it in alt text undeniably fits so fell with the strip's general attitude and audience.)
prog: (galaxians)
I don't feel like working today so I'm doing some money stuff, including putting some PS2 games I haven't played in years (or DS games I haven't played in a year, or Wii games I just don't like) up on eBay.

It's been two years since I last sold anything there, and they've made some nice improvements. My favorite is that you can punch in the UPC code for media like games, and the item-selling form will fill in a lot of stuff for you, including back-of-the-box copy. You can still add in your own description, and the two pieces of text will display distinctly and separately in the final listing. That's very good!
prog: (Default)
Adium is a great Mac application for all things IM, but one misfeature it's had for years is an overbusy dock icon that looks and acts like it was designed by The Penguin. Unlike some of my friends, I'm not bothered by the fact that it's a cartoon duck, but I have always been tweaked that by default it announces new messages by making a quacking sound, bouncing, flapping its wings, and continuously flashing the username of the entity who sent you the message.

This carries on until you click it to shut it up, and since I use Growl to pop up new IMs in temporary and unobtrusive little bubbles while I work on other things, the duck's insistence that I click it so it can show me chat messages that I've already read has grown tiresome.

In past versions of Adium I haven't been able to shut the duck up completely, but with its newest release (1.0.5), I have achieved the optimum level of ducky politeness.
  1. In the "Events" tab of the preferences window, change the overall sound set to "iChat" (for much less aggravating noises) and set the reaction to the "Message received (Background chat)" event to "Display a Growl notification" only, removing the username dock display.

  2. Change "Message received" to "Play the sound 'Received Message'" only, removing the dock-bounce effect.

  3. Under the same window's "Advanced" tab, uncheck the "Animated dock icon" box, leaving "Display a message count badge" checked, because that's fine.

I consider this setup ideal. I am much happier with this now.
prog: (Default)
I declare the YouTube craziness I spotted yesterday to be an accident on their part. Those video-switching controls went away entirely last night, and now they're back - but only at the end of the video, where they make much more sense. I will give them the benefit of the doubt and assume that that's where they were supposed to be all along, but they had a release-engineering oopsie and published an early or otherwise flawed version of the player.
prog: (Unabomber)
"Don't watch this video! Here watch one of these instead!" On every single video. I mean, literally on it. Nice.

Edit, one day later: the stuff I was complaining about seems to be gone now.
prog: (Default)
Ouch. Zipcar has changed their interface and made it into crap.

Time was, the main reservation page was a set of parallel timelines, one for each car near you, with their reserved and unreserved times clearly blocked out. If there was an unreserved stretch that suited you, you clicked on it. Bing! Done.

Now you have to blindly enter pickup and return times first, with no other information, and then are told whether or not any cars meet your criteria. It's gone from picking things off a shelf to fishing. What were they thinking?!

Dude, I don't always know ahead of time when I want to take the car out! You tell me! Sometimes I plan my activities around when cars are avaialable, man. Gawrd.

After reading the FAQ, I see that you can apparently fake it by entering a days-long block of time in the first screen, getting some results, and then setting an option to show cars that conflict with your fake-requested time (probably all of them). This gives you some old-fashioned timelines, which then you can fine-tune down to what you really want. I hate that I have to do that now.

Yes, I am become one of those whiney bitches who has an aneurism upon a favorite website changing their look. I think I'm justified here, though.
prog: (Default)
I finally used cash to buy a Charlie Card last night, since they're finally converting Porter Square. (In the past, I've just traded tokens for single-use tickets.)

It took a long time before I realized that the ticket machine won't take your cash bills until you press a button located nowhere near the bill feed telling it that you would like to give it some cash.

That's jaw-droppingly bad UI along multiple axes.

(a) The feed serves no purpose other than taking your money. It does not need to be modal. It is safe to assume that a customer will not insert money unless they wish to buy something. Instead of refusing the money, it should graciously accept it and then enter a dialog with the customer about what they would like to buy.

(b) For every bill-accepting vending machine that I've ever seen, the way you initiate a transaction is feeding it some dough. There are decades of UI tradition in play here; it's what people expect. If you, as a machine, act differently, customers will assume you are broken. As did I. Only when I stepped back and looked for other options did I notice the instructions telling me to poke the screen first.

After finally buying a hot new card, I proceeded to try feeding it through the turnstile, where it made a farting noise, and an integral screen lit up with a message telling me to re-insert it. So I did. Fart. OK, turnstile broken! Try next one over. Fart. WTF? Oh, I see, I'm putting the card in upside-down, because the up-side is clearly the plain white one with a large orange arrow on it, and not the colorful one with three small black arrows on it. Folks, I can understand the cost savings of not putting a strip reader on both sides of the slot, but would it have killed you to clearly print which side was up? (And which side was down?)

Ugh... what a disaster.

[livejournal.com profile] radiotelescope adds that the turnstiles, if they drain your ticket of the last of its funds, will hand it back to you anyway. Other cities' subways will chew up a newly empty ticket, say THANK YOU and let you through. Our city's subway, on the other hand, is destined to have a floor littered with dead tickets.

I take it back if the machines give you a bonus for recharging a ticket, like (for example) the LAUNDR-O-MAT does with its cash cards. Otherwise, why would anyone want to bother recharging an empty ticket when it's easier to just buy a new one?

UI nit

Sep. 18th, 2006 02:01 pm
prog: (Default)
Youtube is correct to stick a big fat ">"-shaped play button in the middle of their embedded player, and then make the entire player clickable on top of that - no matter where you click, it plays the video. Which is fine, since what else would you want to do with it?

I use Google Video instead of Youtube for several reasons, but I am sad that the sole interactive parts of their own embedded player, on initial load, are a wee play button down in one corner and a link to the Google Video main page in another. I am concerned that when people mouse over the still and see their cursor remain pointer-shaped, they assume it's just a screenshot and not an actual movie player. So I feel obligated to note in nearby text that you can click the play button right here on this very page, and I still worry that people will miss it.

What I'd also really like is a way to tell Google Video which frame I'd like to use as a representative still. Maybe there is a way? I don't know.
prog: (doggie)
I am using Excel at work for the first time, for a task more involved than opening and reading other people's files, in a project that needs to be finished by this afternoon.

... ohhhh mah gad ...

Please tell me that there is a way to make the little Bonzi-Buddy-style dancing-toastermac thing go away and stay away. I am so, so, so not in the mood to have my work interrupted from time to time because it is time to watch dancing clowns. Tofutti break!!

(In a loud, clear voice: "MICROSOFT...")
prog: (Default)
The DVDs I got yesterday are physically unusual in that they are double-sided, allowing each box to contain a single disc with the content amount two "normal" DVDs. And this design invites a humdinger of a UI misfeature: the label on each side is not only printed in teeny-tiny eyestrain-o-vision, printed around the middle ring (where else can it go?), but the "Side A/Side B" name refers to the content on the opposite side of the disc. So "Side A" means "Insert this side up to get at Side A of the disc", but anyone who has ever seen an LP before would first think it means "Insert the disc so that this side interfaces with the DVD's laser (in other words, this side down), in order to get at Side A."

I was honestly confused by this for a while! Can I safely assume that double-sided DVDs have existed for a while but I don't see more of them because of how confusing this label business becomes?
prog: (coffee)
Day got off on the wrong foot, but became fun anyway. Discovered that I seem to have lost my bank card, so instead of going to the ATM machine on my way to the T, I lugged my box of coins to the CoinStar machine in the Porter Square Shaw's. (I can't just sidle into my bank for a withdrawal because my bank is NetBank, and does not have any of your primitive hoo-man tellers.) This little box has sat on my fridge for the last eight months, accepting a mouthful of change from me whenever my coat or pants pocket grew too heavy with coin. And today was its day, at last! So it gave forth something over $130, all told, 8.5% of which went to the fine CoinStar folks. It's worth it, I think, and I'm relieved to have this unexpected safety net appear until I can get a new bank card.

(Only surprise: the machine has a rotten UI. I'm not sure how else they could have designed it while keeping the process jam-free, but inserting coins involves dumping them into a tray and then manually pushing them a few at a time into a long, thin slot at one end. It takes a long time (if you have $130 worth of change, anyway) and is actually kind of gross; the fingers of my right hand were black with grime when it was done.)

Bonus: had a few T tokens spat back at me. Relics from the past, worth 25 cents more than I paid for them! Will gladly use them today.

August 2022

S M T W T F S
 123456
78910111213
14151617181920
21222324252627
28 293031   

Syndicate

RSS Atom

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Jul. 4th, 2025 07:13 pm
Powered by Dreamwidth Studios